Orington & Partners, an Australian headquartered international firm specialising in management consulting, business development, restructuring and corporate advisory services, announces an exclusive strategic partnership with LiaPlus AI, a leading provider of AI-driven customer support solutions, to expand their presence across Australia and New Zealand, through Orington & Partners extensive expertise and global network.
LiaPlus is a Delhi headquartered startup that specialises in AI customer support, offering businesses the ability to hire AI employees for customer support, sales, and various operational tasks. This strategic partnership grants Orington & Partners exclusive rights to expand LiaPlus AI's business into Australia and New Zealand.
Speaking on the partnership, Kashish Grover, Managing Partner & CEO of Orington & Partners said, “Lia is an amazing product, and we are thrilled to partner with LiaPlus AI. Using generative AI, LiaPlus addresses the problem of very high global average wait time of customer support calls. It is particularly useful for businesses that have human-intensive customer support departments, such as those in the airlines, hotels, banking, education, and more, and can help them optimize their customer support services to a great extent. Businesses such as LiaPlus AI have immense growth potential in International markets.”
Executive Chair of Orington & Partners, Wei-Khing Seow said, “LiaPlus team offers substantial benefits for businesses across the globe. The B2B SaaS sector is a promising area for India's growth and we are excited to be part of it. Both, the talent and the product in India are outstanding. International markets such as Australia, US, UAE and UK offer lucrative expansion opportunities for Indian businesses. This marks our first strategic partnership in India, and we look forward to exploring more opportunities in the coming months.”
Co-founder and COO of LiaPlus AI, Smridhi Seth said, “We are delighted to embark on this exciting expansion into Australia and New Zealand, fueled by our strategic partnership with Orington & Partners. This collaboration marks a significant milestone for LiaPlus AI, allowing us to leverage their expertise and market presence to deliver innovative AI solutions to new audiences.”
Co-founder and CEO of LiaPlus AI, Shailesh Jaiswal said, “Celebrating a new chapter for LiaPlus AI, we are honoured to announce our strategic partnership with Orington & Partners, marking our exciting expansion into Australia and New Zealand. This partnership underscores our commitment to innovation and client success, as we join forces to deliver impactful AI solutions tailored for these dynamic markets.”
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