Author
The author is Advocate-On-Record, Supreme Court of India and Former Additional Advocate General, Haryana
It was clearly the need of the hour to bring in such a robust grievance redressal mechanism in place. The Government has taken a step in the right direction by introducing E-commerce Rules 2020. There were no such rules that existed to regulate the ever-growing e-commerce industry.
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It is not a receipe for every cuisine, best expressed by an idiom ‘Flash in the Pan’ meaning something which disappoints by failing to deliver anything of value, despite a showy beginning. It is not a general rule and will not apply to every case.
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